Open Orders and select Ready to Pay only when you can complete the payment. Then keep checking Payments for your matched allocation, exact amount and approved recipient details. Complete every allocation and submit the transaction hash or approved alternative proof. Never send money before an official allocation appears inside your signed-in RWK account.
Withdrawal timing: A provisionally unfunded ticket becomes eligible for withdrawal on the later of its maturity date or 10 full days after its full payment is confirmed. For split payments, the 10 days start with the final confirmation. Each linked top-up has its own funding and maturity dates. This is the earliest request date, not a promise that payment will arrive that day.
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Frequently Asked Questions
Clear guidance about creating orders, Pay Now, matching, USDT-BEP20 payments, proof, compounding, withdrawals and account safety.
The normal payment window is up to 72 hours. Use the exact expiry date and countdown shown under Payments because Admin may adjust the operating window. Submit the transaction hash or approved alternative proof before that deadline. If an unpaid allocation expires, select Ready to Pay again for the remaining amount.
After sending USDT, open the completed transfer in your wallet or exchange and look for Transaction hash, TxID, Transaction ID or View on BscScan. Copy the complete value, normally beginning with 0x and containing 66 characters, then paste it into the RWK payment form. A wallet address, order number or reference is not a transaction hash.
Select “I cannot find the transaction hash”, upload a clear exchange receipt and add the transfer reference or note. The recipient must confirm that the funds arrived. When both sides provide the required confirmation, the system can complete the eligible no-hash payment flow. Contact support if the status does not update.